CUSTOM SHELVING MADE EASY.
BEST SELLERS
OUR CUSTOMERS' ALL TIME FAVORITE PRODUCTS.
HOW IT WORKS
1. MEASURE YOUR SPACE
Get an idea of what overall height you want the brackets to be and what length and depth you'll need your shelves to be.
CHOOSE YOUR BRACKETS
CHOOSE YOUR SHELVES
SHOP OUR INSTAGRAM
CLICK BELOW TO SHOP OUR CUSTOMER PHOTOS FROM INSTAGRAM.
REVIEWS
AS SEEN ON
FREQUENTLY ASKED QUESTIONS
Where do I find the Lead Time for different products?
The Lead Times for each individual product can either be found under the "ADD TO CART" button or in the Product Description.
*Days refers to Business Days- Saturdays and Sundays are not counted.
*If you order after 12pm, then the next business day will count as the 1st day of the given lead time.
How can I add Wood, Metal, or Glass Shelves to my Bracket order?
Go to the ADD SHELVES tab in the product description. Or click these links below.
These links will take you to a collection page where you can select which listing you would like to add to your order.
*Please note that each listing is for 1 shelf.
For example: you will need to add 3 of those listings if you want to add 3 shelves to your order.
Where do your products come from?
All of our products are Handcrafted in our warehouse located in Rexburg, Idaho.
What's the maximum shelf length that 2 brackets will hold?
We recommend using shelves that are under 50" long for 2 brackets.
If you're planning on using shelves longer than 50", or exceeding the given capacity (can be found in the product description), then send us a Custom Request for a 3rd Bracket:
How can I order a 3rd bracket?
Please fill out the Custom Request Form below to request a 3rd Bracket:
*Please note that all requested information must be given (specifically the specs.) in order for us to give to a link to a custom listing.
How can I get a different finish on my brackets or shelves?
CLICK HERE TO GET YOUR BRACKETS IN BRASS, NICKEL, or WHITE.
CLICK HERE TO GET YOUR SHELVES IN BRASS, NICKEL, or WHITE.*
*Applies to Metal and Glass Shelves
Please Note: Adding a Custom Finish to your order, adds an additional 2 business days to the Lead Time.
What are your Shipping and Return Policies?
SHIPPING
- Shipping fees are non-refundable
- Shipping hours are: Monday–Friday, 12pm–3pm PST
- PROCESSING TIMES: Floating Rod Brackets-1-3 DAYS, All other Bracket Orders- 3-5 days*, Shelf Orders- 2 weeks**, Shelf Units- 2 weeks***
- Floating Rod Brackets ship via USPS Priority Mail- which takes 2-3 days, depending on your distance from Idaho.
- All other orders ship via FedEx Home Delivery from Idaho, which takes another 2-5 days, depending on your distance from Idaho.
- If you need something by a particular day you must contact us beforehand or include this in the notes of your order. Additional costs will be required if you need it before our given lead times.
- We primarily use FEDEX, USPS, and sometimes UPS to ship our orders. You must contact IRON ABODE for any special shipping requests before placing your order.
- We will only send our small items (Floating Rod Brackets & Wall Hooks) to a P.O Box. If you need other items sent to your P.O Box, additional costs will be required- please contact us before placing your order.
- The shipping rate is calculated by weight of the product and the delivery address.
- You will be sent a tracking number when your shipping label prints, please allow at least 12 hours for tracking information to be updated.
- Once your order leaves IRON ABODE, it is out of our control. For questions and concerns about shipping, please contact the carrier.
- Iron Home will not be responsible for any items lost or stolen during shipping. *Note: If you are unsure whether or not your package is safe on your door step please require a signature (additional carrier fees may apply)- you must contact IRON ABODE before placing your order if you want to add this option.
- To track you order progress click here.
*Quantities over 2 will add an additional 2 days on the processing time
**Quantities over 4 will add an additional 2 days on the processing time
***Quantities over 1 will add an additional 2 days on the processing time
RETURNS
Merchandise that has been used or altered will not be accepted for return or exchange.
Bracket returns and exchanges will be accepted, within 30 days of the delivery confirmation date. *Note: We must be notified of intent to return within 7 days of delivery in order to accept a return.
Custom items will not be accepted for return.
We charge a 20% restocking fee on all returns. If you are uncertain about your order please contact us. We are happy to help!
In case of damage we will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange.
All returns packages should be insured.
There will be no refunds on items damaged in shipping. You must file a claim with the carrier.
We do not reimburse shipping costs.
Your account will be refunded within 2–5 days of receipt of your item.
CONTACT US
FOR IMMEDIATE HELP, PLEASE CALL US