- Shipping fees are non-refundable
- Shipping hours are: Monday–Friday, 12pm–3pm PST
- PROCESSING TIMES: Floating Rod Brackets-1-3 DAYS, All other Bracket Orders- 3-5 days*, Shelf Orders- 2 weeks**, Shelf Units- 2 weeks***
- Floating Rod Brackets ship via USPS Priority Mail- which takes 2-3 days, depending on your distance from Idaho.
- All other orders ship via FedEx Home Delivery from Idaho, which takes another 2-5 days, depending on your distance from Idaho.
- If you need something by a particular day you must contact us beforehand or include this in the notes of your order. Additional costs will be required if you need it before our given lead times.
- We primarily use FEDEX, USPS, and sometimes UPS to ship our orders. You must contact IRON ABODE for any special shipping requests before placing your order.
- We will only send our small items (Floating Rod Brackets & Wall Hooks) to a P.O Box. If you need other items sent to your P.O Box, additional costs will be required- please contact us before placing your order.
- The shipping rate is calculated by weight of the product and the delivery address.
- You will be sent a tracking number when your shipping label prints, please allow at least 12 hours for tracking information to be updated.
- Once your order leaves IRON ABODE, it is out of our control. For questions and concerns about shipping, please contact the carrier.
- Iron Home will not be responsible for any items lost or stolen during shipping. *Note: If you are unsure whether or not your package is safe on your door step please require a signature (additional carrier fees may apply)- you must contact IRON ABODE before placing your order if you want to add this option.
- To track you order progress click here.
*Quantities over 2 will add an additional 2 days on the processing time
**Quantities over 4 will add an additional 2 days on the processing time
***Quantities over 1 will add an additional 2 days on the processing time
FOR IMMEDIATE HELP, PLEASE CALL US